Replace / Return

This credit will be transferred to the credit card in which an order was made in the heart, and according to the credit company’s timetable.

In case he determines that the defective product will send the same new jewel.

How to return the item

Contact customer service at 054810022 to arrange a courier to return the item.

*In any event where it becomes clear that the damage was not caused by the conduct and / or omission of the merchant, the applicant will be charged the full cost of the shipment (collect).

*You can not win Direct cards, and therefore cardholders are entitled to receive credit on the site only.

*Returning purchased items by credit on the site will entitle the customer to credit back to her account.

 

Price list of repairs and additions

If you have previously purchased a piece of jewelry and want to clean it / renew it / add engraving to the jewel below Price List:

Corrections and additions Cost (including mission to the business and back to the customer) Delivery time back to customer
Cleaning and polishing 120 ₪ 7 business days from the day the item arrived from the customer’s home to the business
Silicone Renewal 170 ₪ 7 Business days from the day the item arrives from the customer’s home to the business
Necklace / bracelet renewal (if the chain has been torn) 150 ₪ 7 Business days from the day the item arrives from the customer’s home to the business
Add an engraving to the pendant you purchased from us in the past 100 ₪ 7 Business days from the day the item arrives from the customer’s home to the business
Add a new pendant to the necklace / bracelet that you have already purchased from us (return the item to us so that we can add the new pendant to the existing item – including cleaning and shining your jewelry) 150 ₪ 7 Business days from the day the item arrives from the customer’s home to the business

 

How to Order a Repair / Addition

Contact customer service at 054810022 to arrange a courier to send your item to the merchant.